Spinz is an online casino brand that has been making waves in the industry with its vibrant theme, extensive game library, and enticing bonus offers. Launched in 2018, this platform aims to provide a thrilling gaming experience for players from around the world. In this review, we will Spinz casino delve into every aspect of Spinz Casino Online, exploring its registration process, account features, bonuses, payments and withdrawals, game categories, software providers, mobile version, security and license, customer support, user experience, performance, and more.

Brand Overview

Spinz is owned and operated by Market Innovations Limited, a company registered in Malta (ECR number: 54229). This online casino operates under the jurisdiction of Antigua and Barbuda, where it has been granted a gaming license. Spinz offers its services to players from multiple countries, although some regions may be restricted due to local laws and regulations.

Registration Process

Creating an account on Spinz is relatively straightforward. The sign-up process can be initiated directly on the website or through mobile devices. Here’s what you need to do:

  1. Click on the "Sign Up" button at the top right corner of the page.
  2. Enter your email address, username, and password in the required fields.
  3. Fill out a brief registration form with basic personal details (name, date of birth, etc.). Note that Spinz may request additional verification documents to ensure compliance with anti-money laundering regulations.

Upon submission of the registration form, you’ll receive an email from Spinz containing a link for activation. Click on this link, and your account will be activated and ready for use.

Account Features

Once logged in, players can access various features within their profile:

  • My Account : View and edit personal details, contact information, and communication preferences.
  • Balance History : Monitor your transactions, including deposits, withdrawals, and bonuses credited to your account.
  • Bet History : Review all wagers made on Spinz Casino Online.

Bonuses

Spinz offers a variety of promotions designed to attract new players and reward existing ones. These can be categorized into two main types: Welcome Packages and Loyalty Programmes:

  1. Welcome Bonus Package : New users are eligible for a four-part package, consisting of up to €200 in bonus money plus free spins.
  2. Loyalty Programme : Regular customers earn points with each bet placed on the platform; accumulate sufficient loyalty points, and claim rewards or even get cash prizes.

The casino is transparent about its bonus terms and conditions. These include:

  • Wagering requirements (a percentage of deposit amount multiplied by a specific number)
  • Contribution percentages for various games
  • Bonus validity period

Please note that Spinz Casino Online does not have any ongoing tournaments or VIP programmes, but new offers are introduced periodically.

Payments & Withdrawals

Spinz supports multiple payment methods to facilitate convenient and secure transactions. Available options include:

  1. Credit/Debit Cards : VISA, Mastercard
  2. E-wallets : Skrill, Neteller, Ecopayz

Withdrawal requests are usually processed within 48 hours of verification.

Game Categories

Spinz boasts over 2000 games from top software providers like Microgaming, NetEnt, and Evolution Gaming. The platform categorizes titles by type:

  • SLOT GAMES : A wide variety of online slots with distinct themes and features.
  • TABLE GAMES : Classic casino table games (Roulette, Blackjack) as well as their variations
  • VIDEO POKER

Some game providers featured on the site include:

  1. Evolution Gaming
  2. NetEnt
  3. Microgaming

Please note that not all content is accessible due to regional restrictions.

Mobile Version

Spinz has developed a mobile application compatible with both iOS and Android devices. The mobile version allows players to access their account, place bets, manage deposits/withdrawals, and explore game options on-the-go. This convenient feature enhances user experience without any compromise on functionality.

Security & License

Market Innovations Limited holds the required gaming license for Spinz Casino Online from Antigua and Barbuda Gaming Authority (License Number: 3426C). To maintain transparency, all player data is encrypted using SSL-256 encryption technology to safeguard sensitive information. Players can feel secure playing at this casino.

Spinz adheres to the General Data Protection Regulation (GDPR) guidelines when processing personal data of EU residents.

Customer Support

The online support team on Spinz Casino Online offers 24/7 assistance through:

  • Email : support@spinz.com
  • Phone : +1 866 542 6699 (available Monday to Friday, 10:00 – 18:00 GMT-4)

User Experience

The website is well-designed and easy on the eyes with modern visuals. Navigation is user-friendly, making it simple for new players to familiarize themselves.

Some areas of improvement:

  • Games filtering : Currently, there are no filters based on specific features or game providers.
  • Promotions page organization : Multiple sections and limited space lead to cluttered content; consider categorizing promotions better
  • Website load time : Although generally good, occasionally slow loading speeds may occur.

Performance

To assess Spinz’s performance we took into account:

  1. Uptime & Load speed : 95% uptime with minimal downtime periods.
  2. Game Variety : Offers diverse options from multiple game providers
  3. Customer Support response time : Responsiveness varies depending on issue complexity and timing of requests

Spinz generally performs well in all these areas but may require improvement.

Overall Analysis

Given its vibrant theme, extensive library, attractive bonus offers, the user experience offered by Spinz casino is more than satisfactory. Despite some room for growth in terms of website organization, customer support response times, overall it can be said that this platform is safe to play on and provides an enjoyable gaming experience.

Additional steps could include:

  • Website reorganization : Improving categorization and filtering options.
  • Promotions management: Enhancing promotion presentation and reducing clutter
  • Customer Support enhancement : Optimizing response times by streamlining internal support processes.

Spinz remains a solid choice for players seeking engaging entertainment.